Resolve the issue when the Internet is not working
Is the Internet connectivity on your PC not working? Find out how to solve the problem.
Internet connects majority of all computers in the world. Internet provides information in the form of webpages and the connected computers can share data with each other. Majority of all Windows based operating systems come with a default network set-up wizard that can be used to configure the network connection and the Internet connectivity of the system. However, some users might face problems with the use of network connectivity on the system. Some of the common issues that are known to come up with Internet connectivity include Internet connection working very slow, Internet not at all connecting, Internet connection getting terminated, error messages coming up etc. Internet not working issue on your system might be because of many reasons such as malware infections within the system, issues with network drivers installed on the system, problems with some of the system files associated with the network drivers, incorrect configuration of network related settings and so on. Internet not working issue should be resolved as soon as possible as users would not be able to update the OS and install critical updates to ensure system security.
Following details give users more information regarding ways to fix the Internet not working issue:
- Scan for malware
- Check system files
- Verify drivers
Scan for malware
Malware infections within your system might be causing the Internet not working issue on your system. Malware infections cause such problems by infecting critical system files, driver files and also modifying the Internet settings on the system. Such problems caused by malware infections can be solved by removing the malware from the system using a good malware removal tool. After the malware are removed, users should also check the Internet settings configuration on the system (as the malware would have changed them) and reconfigure the settings.
Check system files
Damage to some of the system files associated with the network drivers or the Internet connectivity functionality can also cause the Internet connection problem. The damage might be because of accidental deletion of system files or malware infections. Users having the Internet not working issue are suggested to check the system files on the OS using 'sfc/scannow' command in CMD. In case system files are found damaged, the default OS repair tool and the genuine installation disk should be used to repair the damaged files to solve the problem.
The network card on your system is used to connect the system to a network. These network cards require drivers to communicate with the operating system installed on the system. If the network drivers installed on the system are having some issues or the drivers are not able to initialize or sustain communication between network card and the OS, Internet connectivity issues would come up. All users having the Internet not working issue are recommended to check and verify the working status of the network drivers. If the network drivers are found outdated or having some issues, they would have to be replaced to solve the problem.
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