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“An Unexpected Error Occurred” While Using Network Connection

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loves to simplify technology for all readers who are interested in the genre but find it complex to comprehend. She is a writer by passion and wants to enrich the life of others by writing about the latest gadgets, apps, and devices in the simplest and the most useful manner. Her blogs are detailed, interesting, and definitely fun to read…

Do you know about the causes and symptoms of occurrence of the error, “An Unexpected Error Occurred” while using network connection?

When you try to send or receive a mail or when you are using Internet, sometimes you may receive error messages telling you that the target machine has actively refused the connection or an unexpected error occurred or no sever found, etc. The error messages are because the network connection could not be established with e-mail server. This may be because Internet is temporarily unavailable or damaged account settings, damaged user profile, problem with e-mail item on your POP3 server or because the configuration of your firewall is incorrect. If Internet security suite is interfering with and prevents the correct installation of Network connection driver, Internet connection may not be unavailable and the problem will not be determined. If the Registry Settings are corrupted, it may prevent proper connection and may also send “An Unexpected Error Occurred” message.

Following are the symptoms, causes and tips to fix “An Unexpected Error Occurred” while using network connection:

  • Symptoms
  • Causes
  • Resolution


Sometimes an error message appears showing that “An unexpected error occurred”. This problem may occur when you want to view properties of your network connections. If you want to change the settings in Network Connection or want to delete Network Bridge, the same error message appears. It might also appear while changing password or any profile information in Google account.


If this message appears while trying to view the properties of network connections folder, it can be because of the corrupted registry setting. A damaged registry may be the result of any virus attack. If the same message appears when you want to delete Network Bridge, it can be because of low memory in the computer. The low memory can cause loss of the Network Bridge Configuration settings. Sometimes, the problem is because of the security suite used. The security suite prevents the proper installation of the network device driver.


The error message “An Unexpected Error” may appear in a number of cases, hence it can be cured only after determining the cause. If this message was showed while trying to view the properties of network connection, it is essential to re-register ‘Netshell.dll’ file. For this, select ‘Start’ button and click ‘Run’. Now open box, type ‘regsvr32 %systemroot%system32netshell.dll file’ and click ‘Ok’. Now select ‘RegSvr32′ dialog box, click ‘Ok’. Now restart the computer, you can view the properties of Network Connection hereafter. If the message appeared while deleting Network Bridge, try uninstalling the network adapters from bridge network under safe mode and booting into normal to reinstall it from safe mode. Sometimes, it may be because of the security suite used, in this case uninstall security suite. Then install the device driver and reinstall the security suite.

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