Call for Router Support 1 877 720 7601 iYogi, Inc. BBB Business Review


Unable to configure router? Call Toll Free @ 1-877-381-6866
Get hassle free tech support to configure your router by a certified tech at affordable prices!!

Reasons for a system not receiving data packets when connected to a network

Harmeet About Harmeet

loves to simplify technology for all readers who are interested in the genre but find it complex to comprehend. She is a writer by passion and wants to enrich the life of others by writing about the latest gadgets, apps, and devices in the simplest and the most useful manner. Her blogs are detailed, interesting, and definitely fun to read…

What prevents a system from getting data packets when connected to a network?

For setting up a network connection on Windows Operating Systems (OS) you need to have the proper system requirements which include DSL or cable modem, wireless network card and a wireless adapter. There are two types of network connections available – wired network connection or wireless network connection. A network connection helps to access the Internet and provide fast Internet browsing. There are several problems associated with an Internet connection, and one problem is with data packets. Packets are small bits of information which are sent out to Internet servers. Even though the server is connected to the network, the packet is not received by the server and this is called packet loss.

Reasons for a system not getting data packets when connected to a network and ways to resolve this problem:

  • Issues
  • Causes
  • Tips to solve this issue


When a system is not receiving data packets when connected to a network, there maybe several reasons. It could be due to network connection problems, the computer is not able to receive packets from the server. If this issue occurs, and even though you are connected to the network, you will not be able to browse any website.


There can be several reasons for this problem. If the network card has some problem, then it will cause issues with receiving packets. The firewall installed on your system will block data packets. Malfunctioning of a wireless router will cause issues while receiving data packets. Even though the computer has a valid IP address, it will not be able to receive data packets or communicate with the network.

Tips to solve this issues

In order to solve the issues associated with receiving data packets, you need to reset your home network. First of all, you need to unplug the power cord of both your Internet modem and wireless router. After 30 seconds you need to plug them back in, and restart the computer. You need to update the network card, disable the firewall which causes this issue. In order to solve the issues with a modem, you need to bypass the modem.

iYogi’s Annual Unlimited Subscription Plan

iYogi is the fastest growing online and remote tech support provider in the direct-to-consumers and small businesses sector. Our highly skilled and experienced tech experts available, 24x7x365 will provide the best issue resolution and customer satisfaction. Our award winning and low priced Annual Subscription covers the following services:

  • Comprehensive support for solving the issue of a system not receiving data packets when connected to a network
  • Diagnostic & repair for your technologies.
  • Troubleshoot software errors.
  • Update drivers and security to protect against online threats.
  • Connect to Internet, devices and peripherals.
  • Optimize your computer’s speed and performance.

Unlimited access to great tech support, all year around! We promise the lowest wait-time and highest resolution rate in the industry.

Be the first to comment!

Leave a Reply

Your email address will not be published. Required fields are marked *