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Fix Cable Modem Keeps Disconnecting Issue

Trishna About Trishna

is a tech blogger and writer, constantly diving deep in the technology world. She enjoys writing on the different shades of tech – whether it is gadgets, apps, software or devices. When she is not writing or excavating technological findings throughout the internet, she is busy checking the latest apps and gadgets for herself…

Cable modem keeps disconnecting: Causes and tips to resolve

Modem can be best described as a device that modulates and demodulates various signals required for Internet connection. Modems are generally classified according to the types of network they support. Cable modems are those modems that require physical cables to be connected with the modem and the system. Cable modems are very popular as they are simple to set-up and use. As most computers come with a modem port, users would be able to directly connect the modem to the system and use it to its full effect. However, there are some problems that might come up with the use of cable modems. Some of these problems include cable modem not connecting, modem keeps getting disconnected, errors coming up with the use of cable modem, etc. Cable modem getting disconnected issue would have to be resolved as quickly as possible as it would cause loss of data at the time when the issue has come up. There are many reasons as to why cable modem connected to your system is getting disconnected. Some of the reasons include malware infections, issues with modem drivers, problems with the modem connecting hardware, etc.

Following details give users more information regarding ways to resolve cable modem keeps disconnecting issue:

  • Remove Infections
  • Check Drivers
  • Check Connections

Remove Infections

The cable modem connected to your system might be getting disconnected because of malware infections within the system. Malware causes such problems by infecting system files associated with the modem drivers and modifying their working characteristics. Such problems can be resolved by removing the infections from the system using a good malware removal tool such as Malwarebytes’ Anti-malware.

Check Drivers

Drivers are links between the modem and the operating system installed on the connected computer. Issues with the modem drivers would mean that communication between the modem and the OS would be interrupted resulting in connection termination issues. All users having cable modem getting disconnected issue are advised to check the modem drivers installed on the system using the Device Manager and if drivers are found having some issues, they would have to be replaced.

Check Connections

Cable modems are connected using connecting hardware such as cables and connecting pins. If the connections connecting the modem and the system are not secure or they are damaged, then the connection might get interrupted. All users having cable modem getting disconnected issue are advised to check the connecting hardware and if the connecting hardware are found damaged, they would have to be replaced with genuine spares.

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