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How to Reset Cable Modem

Nidhi About Nidhi

is the Gizmo Gal for iYogi. A writer by choice and Gizmo Geek by nature, she brings the hottest and latest happening in the Gadgets’ world. So, when you need a peek inside the tech world, you know where the action is.

Get to know more about resetting cable modem

Cable modem is a device which allows you to access Internet using the local cable TV connection. Coaxial cable from the wall outlet is connected to the modem and UTP cable is used to connect computer with the modem. Data can be transferred at a high speed through the cable connection due which cable modems are capable of providing the user with a high speed Internet connection. Cable modem receives signals from Cable Modem Termination System (CMTS) installed at the local cable station. Hence a high speed Internet connection is provided without interrupting the phone line. Before the cable modems were invented telephone lines were used to connect to the Internet. Many times we start to download a program or file but the download fails because the Internet connection speed goes down or it gets disconnected. The speed variation or disconnection happens due to various disturbances in the phone line. All these drawbacks have been straightened out and stable high speed Internet connection is provided using the cable modem.

Following are methods about resetting a cable modem

  • Need of Resetting Modem
  • Tips to Reset Modem
  • Consequences

Need of Resetting Modem

A firmware program is embedded on the modem which saves all the Internet account related information and runs many services to connect the computer to the Internet. This firmware program gets corrupted the way it is designed to work. In such cases, you can reset the cable modem to restore the settings to defaults. Many connectivity issues and firmware related issues are sorted out by resetting the modem.

Tips to Reset Modem

To reset the modem, you need to flip the modem upside down and you can find a reset button on the bottom side of the cable modem. You need to hit the reset button to reset the modem. Once you hit the button, the cable modem will get restarted and all the LEDs would go off and then they would turn back on. The Internet connection will not be available when the modem reset is going on.


There are few settings like account information and network service related information that you manually enter. Once you reset the modem all the manually saved settings would be erased and the modem configuration would be restored to default. So, after the modem is reset, you need to open up the modem configuration page and configure the modem. To access the configuration page, you can type in the website address found on the bottom side of the modem in a web browser.

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