Tips to Fix Modem Error 619
What is modem error 619 and what are the tips to fix the error?
Modem is a type of device, which is being used for connecting Internet to the system. Sometimes, if you try to create a connection to Internet by using the dial-up connection, the error code 619 will appear when the port is disconnected. This would occur after the modem verifies the username and the password. This would occur due to some reasons. There are chances that some programs present in system would use the modem and create issue. Firewall interface and modem install issues would also cause such errors. You could solve this error by taking some troubleshooting tips. You need to keep the modem free from interference of all programs and would always enter the correct details while entering log in details. These tips would prevent such types of error.
Below given points are about the tips to solve the modem error 619:
- Reinstalling modem
- Close unwanted program
- Temporarily disable firewall
Firstly, you would have to remove the modem. You would then try to restart the system. In order to do that, firstly you would log on to the system as administrator. Go to the Control Panel, you would then double click Phone and Modem. Then, you would click Modems and from the list, you need to select the modem. Next, you would click Remove. After that, you need to click Yes and need to restart the system. When system starts, Found New Hardware Wizard would start. You need to simply follow the instructions in order to reinstall the modem.
Close unwanted program
There are chances that some of the programs like fax software, supervoice and any other Internet related program would be using the modem. These programs would then block port and the modem. In order to avoid these, you need to close all these kinds of programs in the system. Then, try to connect to Internet. The error would get solved.
It is seen that firewall would cause the modem Error 619. If the system has got any of the third party firewall software like ZoneAlarm, they would block. As a result, the port gets disconnected and the error 619 would occur. Therefore, it is better to temporarily disable this firewall. You could also allow exceptions inside the firewall. When this error would occur, you would make sure that the user name and password that you have entered for the modem are correct. You would also check other details and make sure that they are correct. Then, open the Task Manager. In that you need to look for RNAAPP. If you could see that RNAAPP is being loaded, you need to click the option end task.
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