Fix Modem Error 651
What is modem error 651 and what are the rechniques to fix this error?
Modem is a device used to deliver the Internet connection. Sometimes, when you are going to connect Internet by using PPPoE connection, you could see the error 651 which is followed by the message “Modem (or other connecting device) has reported an error”. This would occur due to many reasons. If the modem driver that you have installed becomes corrupted, you could see this error. If this error is caused while connecting, that would be due to wrong dialer. If the modem has any issue, that would also result in such error. The presence of RAS PPPoE file called raspppoe.sys would also cause this error. Sometimes, if you try to unplug the Universal Serial Bus (USB) cable for the ISDN modem when it is dialing, you would face this modem 651 error. In order prevent such error, do not unplug the USB cable of modem while it is dialing.
Below given points are various tips to solve the modem error 651:
- Recreate dialer and restart modem
- Try to reinstall the modem drivers
- Replace the raspppoe.sys
Recreate dialer and restart router
It is seen that if the modem hangs during the connection that would cause error 651, modem has reported an error. In order to solve this issue, you would have to remove the current dialer firstly. Then, you have to create a new one. Next, you need to restart the system. In order to do that, you would firstly, turn off the modem. Then, you need to wait for about 30 seconds. Then, you need to turn it on again and you can connect the modem.
Try to reinstall the modem drivers
This is other solution used in order to solve the modem error 651. You would try to reinstall the modem drivers. The issues with these drivers would cause the error 651. These drivers are needed for delivering Internet connection. If these drivers are corrupted or having problems, you need to uninstall such corrupted drivers. You would firstly open the Device Manager. Then, look for the modem and select the option to uninstall driver. After that, you would look for the compatible driver from the website and then install the latest modem driver in the system.
It is seen that the presence of 'raspppoe.sys' would also cause such error. This is the RAS PPPoE driver. You would be able to find this under c:windowssystem32drivers. In order to solve this error 651, you need to rename that to 'raspppoe_orig.sys'. This could be done by copying the working file from the Windows Vista. Download this raspppoe.sys file. It is a very risky process and you need to be more careful while doing that.
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