Disconnection Issues with NETGEAR® Router
NETGEAR group provides solutions to the networking options for the users. The routers provided by NETGEAR excel the other manufacturer’s devices in the features offered with the router and in the error free nature. But sometimes, the router device causes some issues like it may keep disconnecting. The primary cause of such issues would be the wrong set-up of the routers in the network and also with the computers. The router set-up wizard should be followed correctly by the user while configuring the device. The hardware settings of the router including the cables connection should also be perfect and according to the sequence. The computer, router and modem device should be turned on in order. Else the router working can cause issues. Problems with the network like the connection failure also results in disconnecting issues with the router. The interrupted network link also causes issues on the router functioning.
- Troubleshoot the router
- Troubleshoot the connection
- Alternative tips to fix the issues
Troubleshoot the router
Check the LEDs on the router to diagnose the issues. The router should be placed in a correct location in between the computer and the connection devices. The set-up of the router should also be configured correctly. Log on to the router page by typing the address and login details. Click on the 'Diagnose' option at the left side. The user can reconfigure the wrong settings of the router at the page. The instructions are provided at the instruction manual.
Troubleshoot the connection
If the router is not the cause of the disconnection issues, then the network connection can be checked. If the connection status fail at the router diagnose page, then the problem is with the connection. The service providers should be informed and troubleshoot the issue. The connection between the router, computer and the modem should be verified. The cables should be correctly configured.
The configuration and the setting up of the router should be in the correct order. Else the router will not work properly. Read the instructions carefully in the manual to avoid such issues. The users are also recommended to reset the router device to the factory settings to avoid the issues. The reset button for NETGEAR routers can be seen at the bottom of the device.
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