Importance of SMC® router firmware updates
SMC routers can be used to set-up wireless home and office networks. Once the wireless network is configured, all the computers on the network can share data, Internet and printers, with no wires. A firmware program is installed on SMC router which holds the router settings and runs various network services like Dynamic Host Configuration Protocol (DHCP), Domain Name System (DNS) and many other security services. Firmware programs on a router works like the operating system on your computer. You can access the firmware program by typing in the IP address of the router in Internet Explorer. Sometimes you notice that you are not able to change some settings on the router configuration page, router configuration page freezes and network connection intermittently disconnects. All these symptoms shows that the router firmware program has been corrupted. The router cannot function if the firmware program is corrupt.
- Check connectivity
- Download and update firmware
- Ways to fix issues
To proceed with the update, you need to make sure that the computer has access to the router. You can connect the computer directly to the router using a network cable. Configure the computer to obtain the IP address from DHCP and restart the computer. To ensure that the router is connected, you can try to execute the command, 'PING' along with SMC router’s IP address and check the response, or you can try to access the router configuration page to ensure its connectivity.
Download and update firmware
Once the router is connected, you need to download the updated firmware program and save it to the desktop. Ensure that you download updated firmware from a recognized website, preferably the manufacturers website to avoid errors. Once the download is completed, you need to run the downloaded file and follow the onscreen instructions to complete the update process. The router will restart and you will see a message stating that the firmware update was successful.
Firmware update will not be successful if the download was not completed successfully. If the computer restarts due to power failure or any other issue, the update may not complete. The router will work if the installed update is not compatible. So, to avoid all such issues make sure that you download the compatible firmware program for SMC routers. Close all programs and ensure power back-up to avoid all problems.
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